1. Hire Form
a) A MyTurn check out must be completed for each item you borrow with your full name, address, email and phone number. Please provide current, accurate contact information.
b) Your personal details will be kept in accordance with the General Data Protection Regulation 2018, and will only be used to contact you in relation to your loan and occasional Sling Library events or promotions (Please inform us at the time of hiring or in writing if you wish to opt out).
2. Loan Cost and Duration
a) All items are loaned subject to availability, condition and suitability.
b) Up to two carriers may be borrowed at one time. This may be limited to no more than one of each carrier type depending on demand and availability. Once a carrier is returned another loan may be made.
c) The standard loan period is two weeks. Each loan costs £8 for two weeks. The minimum charge for any sling or carrier loan is £8.
d) At our discretion, you may arrange to borrow a carrier for a shorter or longer period.
3. Payments
a) In order to hire a carrier we ask you to provide debit/credit card details which are stored by GDPR compliant provider Stripe as part of your sign up process. We will ask you to consent to their storage and future processing and payments. We ask for these details to protect our rights and property, and use them to enforce our terms and conditions of hire. The Stripe policy can be seen online here www.stripe.com/gb/privacy
4. Postal Loans and Reservations
a) At our discretion you may be able to hire by post. For postal loans the standard loan period is two weeks and loan fee is the same. A non-refundable charge will be made to cover postage and packaging. A MyTurn hire will need to be completed for each sling and accessory hired.
b) Reservations can be made via MyTurn by signing into your account. Please be aware all reservations are subject to the previous customer returning item(s) on time and not extending their hire period. By approving your request, we will keep the carrier by for you on the day you request the hire to start if it is available.
c) Postal loan and reservation services are made available entirely at the Library’s discretion and these facilities may be withdrawn or unavailable at any time without notice.
5. Returning and Posting Carriers
a) Returns can be made during Library open sessions or by prior arrangement at a mutually convenient time and location. If this is not possible the carrier and instructions may be returned by post to arrive on or before the returns due date.
b) Carriers and accessories returned by post should be returned to either:
Helen Charnley, 3 Shawclough Road, Rochdale, OL12 6LG or
Antonia Gorman, 1396 Oldham Road, Manchester, M40 1EZ
c) The carrier is returned by post at your own cost and risk. All postal returns are to be sent recorded delivery insured up to the replacement cost. Please retain your proof of postage until receipt is acknowledged. Please ensure you allow sufficient time for the carrier to arrive by its return due date.
d) Please ensure that the carrier and any accessories are packaged appropriately. We ask that you ‘double-bag’ the carrier and enclose a covering note with your details so that we can match up the hires.
6. Late Returns and Loan Extensions
a) It is often possible to renew your loan for an additional two week period (unless the carrier is in high demand), with a charge to your card. Please contact us to arrange a loan extension.
b) If we do not hear from you within 2 days of the agreed return date, you will be charged for an additional 2 week loan. These fees will be payable on renewal. We will autorenew for up to 28 days if there is no contact.
c) If we do not hear from you by 30 days from the end of your original loan period, we will consider the carrier lost and charge to your card the full replacement price of the sling.
d) If you are unable to return your carrier by the agreed date due to Library staff illness or holidays, we will extend your loan period for free and agree on a new return date with you.
7. Safe Use of Carriers
a) ALL CARRIERS ARE EXTREMELY SAFE WHEN USED PROPERLY, HOWEVER MISUSE CAN CAUSE INJURY TO YOURSELF OR YOUR CHILD. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU ARE USING THE CARRIER CORRECTLY AND THAT YOUR BABY OR CHILD IS SAFE AT ALL TIMES WHEN USING THE CARRIER. Oldham and Rochdale Slings cannot be held responsible for any accident that results in injury or death whilst the carrier is in your care.
b) Instructions for safe use of our carriers are detailed in the item description on MyTurn and can be emailed upon request.
c) The borrower must read all safety, use and care instructions provided prior to using the carrier. Carriers must only be used in accordance with the manufacturer’s instructions, though where there is a choice we may recommend particular carrying methods or positions.
d) We suggest that after familiarising yourself with the instructions given you then practice using the carrier with a doll/teddy or cushion/pillow so that you get used to the tying/fastening/adjusting methods.
e) Always ensure that you seat your child correctly in the carrier and check any knots regularly as children do not stay still and straps and wrap passes can move or become loosened.
f) If you feel any pain while using the carrier, change the carrying position or remove the carrier and contact us for advice.
g) If you are unsure about anything you read in the instructions, are not sure what you’re doing or are at all concerned, please ask us. We can point you in the direction of lots of helpful sites to give you tips to make sure you’re getting the best out of the carrier and using it safely. Alternatively we can arrange out of hours appointments for advice at a small fee.
8. Care of Carriers
a) Under no circumstances is smoking permitted whilst wearing or holding the carrier. Please inform us if you are a smoker, or if there is a smoker in your home as we will need to carefully launder the carrier after it is returned. Smoking is known to increase the risk of cot death for babies, and these risks have been linked to babies being in close contact with clothing or objects contaminated with smoke particles.
b) We cannot guarantee that there are no marks or hairs on the carriers we lend. Carriers are spot-cleaned and only laundered if necessary as freshly washed carriers will not be as soft or flexible as those that are not. If you would prefer to use a freshly laundered carrier please request this before you borrow.
c) Please avoid washing the carrier, though do spot clean any marks when they occur using washing up liquid and water. If you feel it is necessary to more thoroughly clean a carrier while on loan to you, please contact us first for advice on how best to do it.
d) We cannot guarantee that there are no animal hairs on our carriers, but we ask that all carriers are kept away from pets to minimise this possibility. If you are allergic to animal hairs, please request that the carrier be laundered before you borrow it to help reduce any potential reaction.
e) Food and posset marks are expected when carrying children, but please keep the sling away from anything that may stain more permanently (sun cream, oil, paint, pens, etc.), or anything that might damage it (scissors, velcro, keys in your bag, fire, etc.).
9. Sling Loss or Damage
a) We will take the replacement cost of any lost or damaged carriers or accessories directly from your debit/credit card. You will be charged for any item(s) that need replacing. Charges for lost components will be equal to replacement cost (including any postage costs). Charges for items damaged beyond normal wear and tear will be judged on a case by case basis.
10. All slings, carriers and accessories remain the property of Oldham and Rochdale Slings at all times and all loans are subject to availability and our discretion.
